Knowledgebase

Click on the category to browse FAQs.

• Order / top-up (2)

  Questions and answers regarding the order / top-up process.

  1. Still paid top-up is pending
  2. What happens if I send airtime to the wrong number?
• Payment (3)

  Questions and answers regarding payments with utransto

  1. Payment via bank transfer
  2. Payment via Paysafecard
  3. Verify the credit-card payment